By Scott Watters On Tuesday, May 28 th, 2019 · In ,

The Importance of Quality Management Systems (QMS)

A Quality Management System, or QMS, is essential for improving your business’s operations and enabling it to meet the requirements of customers. Many types of quality management systems are built around ISO 9000, a framework requiring all business processes to be documented and for people to follow these closely. Whether you manage all your processes in-house or outsource to, for example, a , a QMS allows your organization to remain compliant with the latest standards and regulations.

Once your company is ISO certified, implementing Total Quality Management (TQM) enables you to evaluate all processes to improve efficiency and reduce waste. TQM can be implemented in all facets of your business, from the front office to the production floor.

hands presenting quality managementWhat Is Quality Management?

A QMS is used by manufacturers as a set of policies, procedures, and processes. The direction and control of vital business activities are coordinated by the system. The QMS also focuses on the goal of continual improvements in effectiveness and efficiency.

A well implemented quality management system will assist your company in lowering costs, improving performance, reducing waste, and providing a structured training baseline for new and current employees.

Connection with Lean Manufacturing

A QMS can provide a systematic approach to lean process improvement. It can help identify quality issues, eliminate unnecessary activities, and close gaps in performance. The purpose of a Quality Management System is to provide a formal system of tools and processes and allow certification via an independent agency. Process improvement and being lean go hand in hand.

Benefits of a QMS

When you have QMS in place, you can realize important benefits such as improvements in:man looking at ISO 9001

  • Organizational Effectiveness: A QMS helps establish important operational goals while providing a means to measure and review how well your organization reaches these goals.
  • Customer Satisfaction: A business must satisfy its customers to survive; incorporating customer feedback into a QMS allows you to make customer satisfaction improvements.
  • Compliance: Incorporating compliance into documentation, measurement and reporting, and internal auditing systems will eliminate some challenges of meeting key standards and regulations.
  • Organizational Culture: A QMS establishes, communicates, and aligns operational activities with organizational goals and priorities, so all employees are aware of expectations.
  • Documentation: A QMS defines how critical processes and objectives are documented, so important knowledge is available throughout the organization.

Trust Laszeray Technology for Compliant Manufacturing

Our product development and manufacturing teams remain focused on quality and customer service. Implementing industry-best quality controls, including ISO 9001:2015, we continue to innovate and anticipate and meet customers’ needs as a leading plastic injection molding company. Contact us today to request information or obtain a quote.